Negligence at Mubarak Al Kabeer Hospital
July 22nd, 2008
Everyone knows Mubarak Al Kabeer Hospital and I still remember the days when people used to think it was the best in the country where people were actually properly treated by real doctors. Past few weeks, been hearing a lot of stories about this hospital that make you go WTF?!?! The worst hospital in the country is known to be Farwaniya where the tiles in the floors emit radiation! Yet, a lot go there since insurance covers nowhere else. But when a hospital like Mubarak is trashed like this, MOH better shape these hospitals up. Anyway, the two worst stories I heard were about the mother of a friend and the father of another friend.
My friend’s mom has a complicated case where bad blood accumulates in one part of the body causing sort of a bump and the only way to get rid of it is by surgery. This was the third time she did it. Because of previous experience with Mubarak, she tried other hospitals but they were hesitant about accepting her as a patient since her case is repetitive and should stick to the original hospital, which is the dumbest, least professional, most careless, lame excuse I have heard! She gets admitted into Mubarak and gets the operation done. The doctor is happy cos its a success, takes off his gloves and robes leaving the rest in the hands of his trusty experienced nurses. But…….. those “experienced” nurses forget her in the operation room!!! She wakes up from the anesthetic screaming from pain as she is feeling the surgery effects, but there is nobody there listening; she was stuck in one of those portable beds for 1 hour and a half waiting for somebody to come check on her!! She sleeps…… Later the doctor comes in to tell her that he needs to cut her open again cos they didn’t get it all out! WHAT?!?!??! Lol this is a human being you moron! She had no choice but to accept and they did the operation again. In 4 days, she was injected with anesthetic twice, which you need a week to get out of the system, and operated on twice in the same spot! Luckily, this time the dumbass nurses remembered to take her back to her room. Later at night, the doctor had written instructions on her chart which the nurses are expected to follow. And they do… to the word. He comes to check on her at night asking how many injections was she given and she answered “two”; he gets pissed off at my friends mom saying it should be three and calls in the nurse who smacks the chart in his face and it clearly states “TWO”. What an idiot!! Turns out he was some fresh grad who doesn’t know shit simply enjoying the idea of having his signature on a couple of forms.
Then last Thursday, the father of another friend gets into a car accident. Luckily, he was wearing the seat belt and made it out alive. He was pretty hurt though with broken ribs, a lot of bruises, a concussion, major swelling in his head, and worst of all… a shattered ankle. He doesn’t remember how the accident happened or what caused all this; only waking up and finding himself in Mubarak… a nonstop nightmare if you ask me! I didn’t get full details about how he was being treated there but my friend did describe the experience there in one word: “Zebala” (garbage in english). She said the doctors were all kids playing doctor, scribbling stuff on papers that looked like chicken footprints, kids running around the hospital constantly screaming like it were a playground, the same food was being served everyday, and more ….. complete incompetence. His ankle should have been operated on 6 hours after the accident, but its been 6 days since the accident and they haven’t done anything yet. They are making plans to fly him to London for the operation cos this is not an easy case, as the ankle was not only broken, it was shattered. When his family confronted the doctor with this, he actually told them he will do it if they want but it is preferrable the operation is done in London!! Goes to show even the doctors know they are not professional or experienced enough to handle such a case! They are now rushing to complete procedures to fly him out of here asap.
I heard other stories but I think these two are enough to show how useless this hospital has become and that they don’t realize that these are human beings they are tampering with. You don’t send fresh grads to practice on people without the supervision of a senior doctor. Humans are not guinea pigs and patient visits are not “training”.
Comments RSS TrackBack Identifier URI
Leave a comment
I was once carried to that hospital, admitted on a wheel chair men my migraine and they wouldn’t take me in! can you imagine!!? I fuckin hate it there, it’s soooo dirty too
”Later the doctor comes in to tell her that he needs to cut her open again cos they didn’t get it all out! WHAT?!?!??! Lol this is a human being you moron!”
Sorry Im not defending him but what do you want him to do? the operation was done but there was a remnant. And yes because she is a human being he will operate again!
The problem in our hospitals is very poor management. Doctors do their job, Nurses do their job but there is no coordination.
Oh my God! What stories!
!
Of course there’s no way to sue the hospital for negligence here in Kuwait. But both the above cases would be prime cases for just that…
The lady stuck in her bed is like a horror movie…scary stuff, man
Welcome to Heathcare Mubarak Al Kabeer Hospital style…Have a nice day and we hope you survive your admission
.
dhari. they r doing their jobs the way they want to do their jobs. let me remind of two things i wrote.
1. bout the doctor: he doesnt even know what he wrote in his own chart whether two or three injections.
2. bout the nurses: they forgot the poor lady outside in the hallway for 1 hour and 30 mins!! how could they know what they r doing?
they are all incompetent and to make it worse, there is no coordination. its like being in a zoo!
its worse than a zoo, Fonzy…At least in a zoo, they know where they keep the animals!
I never have a problem in Mubarak I’ve convinced most of the staff there that I am a doctor of psychology and they treat me just fine.
Fonzy….plz get ur facts straight…when someone is sick, the slightest mistake, glitch in the system is turned way out of proportion by the patient and the family members.
Arabs are known to exaggerate.
Sick ppl r irritated and uncomfortable and they tend to exaggerate even more.
“they were hesitant about accepting her as a patient since her case is repetitive and should stick to the original hospital, which is the dumbest, least professional, most careless, lame excuse I have heard”
Thats not the reason her operation was done in Mubarak. From ur very vague description of what the lady had, she probably has a vascular problem that can only be dealt with by vascular surgeons. Mubarak hospital is the only hospital that has a vascular department.
If there are any vascular cases in other hospitals around Kuwait, the vascular surgeon is called for a consultation. Hes called out of the blue, wherever he may be, even if its after work hours, and he gets in his car and he goes to the hospital to see the patient. Very inconvenient isnt it? Is the doctor happy about it? No. Does he tell the patient this? No. Does the patient express his/her discomfort if the patient is late, not improving, does not agree with treatment plan? Yes, yes and yes. The patient goes on to tell every Tom, Dick and Harry how he/she was ‘mistreated’ and how drs are so bad these day…..etc etc etc.
Back to the story…if the case can be treated in the hospital the patient stays, if it needs special intervention the patient is whisked off to Mubarak hospital to be treated by the specialists there. So that my friend is the reason her operation was done in Mubarak. Not a stupid excuse anymore right? What would have been stupid is leaving her in the hospital ’she thinks’ is ‘better’ and being operated on by drs who arent specialised in that field.
Now back to operation story. This is the protocol of operations. After a procedure is finished u stay for a short while in operating room, the anesthetist checks blood pressure etc are all normal, then the patient is shifted to the revival room or alin3ash in arabic. They stay there until they r fully awake and aware and feeling better. It can be from an hour or more till she stays there and then she is returned to her room. When the patient is waking up from anesthesia usually their perception of time is altered, 1 min may seem like an hour and 1 hour may seem like 15mins. She may have thought that she was ‘forgotten’ but i doubt she was. Whether she was still in the operation theater, in the revival room, or in the hallway….there r ppl bustling about the theaters all the time, from surgeons, to anesthetists, to nurses to cleaners. I have had operations before, it feels like hell, u feel alone, and when u want something from the nurse that is in charge of u it feels like an eternity till the nurse is back….but most the time they r checking very regularly cuz post-op complications are common and it can become a matter of life or death in a matter of minutes….the nurses are under very strict directions….and the nurses are the most careful ppl about this cuz if ANYTHING goes wrong they know how easy it is to be accountable, ive dealt with them before and they document everything by the minute in their logs so that they have proof of everything in case they r blamed for anything.
Wow.. this is serious stuff.. no wonder doctors here are asking for security.. with the kind of treatment given its not surprising to hear about relatives bashing them up.
no offense.. but I hear its darn easy to get any certificate / degree / doctorate in Egypt..
Wasta works wonders in hospitals too.. u should try it.
I’ve been lucky enough to have my dad (retired but he worked in Sabah Hospital), my brother-in-law & sister (working in different hospitals in Q8) in the medical field. Its like a blessing in disguise.
I would never think of going to any hospital (private or public) in Kuwait.
Now about the issue of the re-operation. Things like this happen a lot. How do u think they discovered this remnant? By doing post-op radiological tests, why would they need to do such a test if the operation was a success? Cuz this is the protocol, u have to check after, cuz sometimes a case like this may occur and they may need to re-operate.
Would the patient and family been happpier had they not checked after? Or if they had checked and ignored the results.
Believe me that the worst feeling in the world is going to a patient as a doctor and admitting u failed and that they will have to subject them to another operation. Ppls lives are not a laughing matter to doctors to the contrary to what u seem to think.
Now to the 2nd story, u mentioned the young doctors. Im one of those young doctors. And that really offends me. We may not be as experienced, but that doesnt mean we care any less, actually we ay care even more cuz we’re not used to seeing sick ppl in need as much and our hearts reach out to all these sick ppl…it still hasnt become part of our routine. The young doctors dont do anything without consulting their seniors, but of course theyre not going to keep calling their seniors in front of the patient to make them feel that they r in the hands of incompetent doctors! These young doctors are the ones who have to examine the pt, get the paperwork done, sign and stamp, make sure the tests are done and the medicine is inputed into the computer system and delivered to the patient. The senior doctors recheck things when everything is done and give the final diagnosis. You’re bound to see them around more when its after working hours cuz theyre the ones who carry the shifts, the senior doctors are called down in serious cases and emergencies.
“doctors know they are not professional or experienced enough to handle such a case”
About the ankle operation. If the doctor admits that he is not experienced in an operation, if he does not recommend u to go AlRazi, why does that make the doctor unprofessional. That is the epitome of professionalism! He is admitting his lack of expertise and for the patients sake wants him to be in better hands !
Can a doctor ever win when it comes to patients?
Im really sorry for my long comments, and i hope now u understand things a little better. Wallah it really does sadden me when i read things like this, cuz we really really do work hard, long sleepless nights, away from friends and family and for what? For this? For someone to call a hospital with hundreds of qualified doctors, nurses and other specialist as the worst because of bad incidents that can happen everywhere. We never here of success stories, not cuz they dont exist, but because ppl r oooohhhh so afraid of the evil eye.
I do admit there r some bad doctors, that medical errors do occur, that the healthcare system is not the greatest, that there is no planning no maintence of the hospital equipment and buildings. But in every country i know ppl r complaining about the exact same thing. But at least in Kuwait noone has to worry about paying large sums of money.
Doctors do have hearts u know…
delicately. solid argument but…..
the reason she was given for not being accepted into other hospitals is cos she has had a history of the same problem reocurring and since she isnt young, they cant accept her as it will be a big responsibility. none of that mubarak having specialists, its not brain surgery, its a simple operation. now i am no doctor, but my brother is and he has worked in many hospitals. when i told him this, he said this is not a complex operation. there is bad blood clotted in an area and all they have to do is surgically remove it. if all those hospitals are not qualified for such a simple procedure then what are they doing? they rejected her admittance simply cos they did not want any responsibility in case of error
And FYI, all i said above is not only her story. her husband and two children who are both in their mid 20s said the same exact thing. they were waiting for her to finish the operation and the doctor went up to their room right after to let them know how it was. now, ur right about them placing the patient in the recovery room but thats the thing, they put her in the hallway. now if it was for one min for 1 hour, it does not matter, the woman woke up, screaming from pain and there was no one there. what if complications occured and some emergency treatment was needed??? ur saying they shud just forget bout patients in the recovery room? i have been in several major operations myself and i was NOT forgotten. for a woman to wake up from the anesthetic and find nobody around forgotten in the hallway is very poor treatment. i can understand if u tell me she felt 1 min as 10 mins, but 1 min as an hour and a half, please allow me to say even ur idea of “arab exageration” has limits.
As for the doctor having to jump from place to place to see patients, well that is part of his job and he should nto complain as he is getting paid for all this. And if not, then he shud take it with the hospital management. Its not the patients problem whether him coming to perform an operation or to do a random check discomforts him or not. He is there to cure patients.
i do understand nurses are under strict instructions and it is their responsibilty if anything goes wrong. Yet the managed to forget her in the hallway. And what doctor cant remember what he wrote in his own chart? Its like saying the cure changes and at the time he filled the chart in, she need 2 injections and when he visited later she needed 3? he himself contradicted himself. like i said, they r all fresh grads and are training enjoying seeing their signatures on charts.
am not saying all hospitals in kuwait are like that but a lot are. did u not read about farwaniya hospital tiles being readioactive? do u not here bout the thousands travelling to london for treatment? do u not hear about the constant effort by MOH to improve health care?
hospitals like Royal Hayatt and Al Salam have real professionals working in them, not a bunch of kids playing doctor.
So delicately, please try and look at it from a patients point of view. they go into a hospital and pay money to be treated well, pampered, cared for, treated, and go home….. doesnt matter what kind of inconvenience the doctors or patients go through, they wanted this career, they wanted this life, they chose it and are living it. Patients dont choose to be sick
delicately. i dont mean to offend u or any of the young doctors out there and i know all of u r trying the best u can to be the best. And trust me when i say this… i know the life of hell u guys go through and how disconnected from family u r. Like i said, my brother is a doctor too and i used to take him food at 3:00 a.m. cos it was his shift in the ER. So I am not talking out of my ass, I am talking from personal experience. Thumbs up to all the young doctors out there and i really wish u the best of luck. but the fact is these young doctors should be allowed nowhere close to a patient without a senior. The proper thing to be done is a bunch of doctors escort a senior and they suggest treatments. dont go far, watch the comedy Scrubs or the series ER; those are qualified med grads who for a long time were not allowed near a patient and they were performing surgeries!
about the re-operation. this is an old lady! u being the doctor that u are, u shud know that a lady that age may not be able to handle two anesthetics in 4 days. oh i forgot to mention she is diabetic. there is no rooom for error in such cases and they should be 1000000% sure the operationw as a success before they say it was. Yes, its good they said they need to perform a second operation but that shud not have happened in the first place.
it saddens u to hear such stories ?? well how do u think the patient screaming out of pain, struggling the idea of being cut open, freaking out about not making it, worried something may go wrong… dont u think they are just a little saddened bout thinking bout all that stuff??? u talk bout a doctors point of view having ur feelings hurt… am talking bout a patients point of view afraid of something going wrong and they end up dealing with some medical “error” for the rest of their lives. Im sorry to say this, but how the doctor or the nurse “feels” or if their emotions are hurt is irrelevant, the only thing that matters here is the patient.
and by the way, dont be sorry bout ur comments…. i loved reading ur point of view as u r a doctor urself. i really appreciate u speaking out… really. And i have full respect to u and all the young doctors out there and hope all of u will get this widespread image the people in Kuwait have about the medical healthcare here. Its up to u to change the image, not up to the people.
I wud never ever in a million years even think to go to that hospital….been there many times and thankfully have gotten out alive. Amiri is much much better…if u have to go to public, but I know its all area based..so u kinda have to take what u get.
I have sworn that my kids wud never have to go into Mubabrak or Farwaniya hospital as my husband works in the Health Ministry and knows how bad certain places are.
I am very sorry to hear about the mother and father of your friends…hope all is well now and that they are rcovering.
“Humans are not guinea pigs and patient visits are not “training”.”
Its the price u pay for being treated in a government hospital
Isnt it enough everything is free?
You get free service, in return Trainee’s get to train.
Want to be treated by a “consultant” directly? go to a private hospital
And yes, When u do surgery (or any medical procedure) then its very advisable u stick to the original place and not Shop around for doctors. Cuz no doctor (especially surgeon) likes to take a case with a file in every hospital and opened up by several surgeons.
huh? “its the price u pay for being in a government hospital”… r u kidding? no offense, but that is the most uneducated answer anyone can give. its a hospital, government or private. so its ok for doctors in government hospitals to show malpractice??? if i worked in a hospital, i wud definitely not want to be around u if u say that to any patient.
Another case: My brother watched a woman die. After a minor cyst surgery on her abdomen she was taken straight from op room to general ward.
It took 10 minutes for the nurse to pay attention to her family when she started going under. 45 minutes for the doctor to saunter in, take a look..ask for a defibrillator & chat on her mobile for 10 mins or so then get into action. By then it was too late.
Gross malpractice is what I call it.
You should hear some stories from the Al Sabah Maternity hospital in Shuwaik …
I have never been to a doctor or hospital in Kuwait, other than as a visitor.
But . . . have you been following Kill the Damn Patient Blog:
http://kill.thatdamnpatient.com/
Totally hilarious! DR is right, there are some serious and well trained and conscientious doctors in Kuwait, you just have to find them. Meanwhile - read KTDP!
I think you are not understanding what is going on in Kuwait hospital. There is mistakes everywhere in the world .In kuwait we don’t have a trauma center where you can have people dedecated to treat trauma only , thats all . secondly your friend should not be in the treating room where they treat sick people , because there are other patients in the same room . If she is in the west she will be thrown out !!
[...] and props to Delicately Realistic ! Couldn’t have done a better job myself … (high [...]
“Its the price u pay for being treated in a government hospital”
Na3am?!
They are not training, they are experimenting on people, there’s a difference!
And why do you keep spelling about as bout? It reminds me of bouts of depression.
king. i have no idea how what u said has anything to do with the post.
Enigma. hehe i dont know… i guess its my way of abbreviating
Healthcare in kuwait is not even close to being decent…let alone good.
i dont blame the doctors or the hospitals. I blame the people who actually monitor these things.
so linda, ur saying the reason behind the hospitals and doctors not performing as well as they should is the people’s fault??? explain more pls.
Fonz,
I think she means its the MOH fault
1. I explained to u in detail why the operation was done in Mubarak and u still dont buy it? How many times do i have to spell it out for u? Why do u twist it in a way that u make it sound bad when in fact its only so that patient has the best treatment?
“they did not want any responsibility in case of error”
Why dont they want error? Just so noone blames them? Or is it because of fear of the patients well being?
2. With all due respect to ur brother, but…..True it is not a complicated surgery, but it is NOT a simple operation.
General surgeons can perform different kinds of procedures related to different parts of the bodies. But mostly they do common things, for example, appendectomies, gall bladder removals, hemorrhoids, removal of cysts or other lumps. Of course they r capable of doing other operations, but that all depends on their training and if they were lucky to take part or see other procedures which are less common and usually performed by the specialists.
So in our case. This operation may be performed by a general surgeon, provided he has seen the operation before, assisted, or performed it a few times. Even if it is a simple procedure, and the dr has read about it etc its not enough for a dr to perform the operation….this is a persons life! This is when dr’s wont experiment on ppls bodies and lives, they have to be confident about it.
But because, she is a patient with a recurring condition, what would be safer? Subjecting her to be performed on by:
a) someone who has done the operation a few times
b) someone who has done it very frequently, maybe 1 every 2 weeks for a good number of years ?
That is why according to u they did ‘not want to take responsibility’
3. I did not say that she should be forgotten in the recovery room. The nurses check every 5mins to 10mins. To me the idea of being forgotten for 1hr and a half is extremely far fetched. Why? Simply because ive been in Mubarak operation theatres and they dont do that, they cant do that. There are always ppl there! Always!
I dont see the relevance of the fact that the dr came up to her room and told the family the operation had finished. Actually to me thats a very good thing, cuz usually in Kuwait they dont do that, because they have back to back operations and they dont have time to go to the patients room. They may go outside if the family is waiting outside the theatre.
Again like i said in my previous comment. Shes supposed to stay in theatre, be it in the recovery room, or wherever for at least 1 hour.
4. I know it is part of the dr’s job to do all the things that i mentioned. What i meant is, the dr’s themselves arent happy about the fact that they have to travel to different hospitals for consultations. If it was up to them they wouldnt want to accept patients from other hospitals and let their own hospitals deal with them. But thats how it is. Vascular department only in Mubarak. Why? A lot of inner politics is the reason.
5. About the mix up with the injections. Jalaa man laa yas’ho ya akhi ! He thought it was 3, he was angry, he checked, it was 2. Poor dr wallah fashla ;> the poor guy has other patients u know, its hard to remember evreything! I really dont understand what u mean about fresh grads seeing their signatures on charts, the average trainee stamps his stamp and signs maybe 100 times a day….it kinda loses its novelty after lets say the first week of work?
And just cuz the dr looks young it doesnt mean hes a fresh graduate. Some have been working for more than 3yrs and they still look young like they just graduated.
6. In terms of the thousands traveling to London for treatment….
well have u heard about:
- the thousands who r traveling to London for a free vacation?
- the patients who were given the exact same diagnosis and treatment as in Kuwait and charging a FORTUNE for the same treatment which is free in Kuwait?
- how happy the ppl r to spend all this money, just cuz its ‘London’ and cuz of course theyre better than Kuwait?
- how all these hospitals in London have turned into money sucking institutions?
- how they refused to treat some patients and told them we r not experienced to handle these cases because they r uncommon in the UK and they should return to the Middle East where such conditions are more common and the drs have more experience?
- how some ppl lost legs and feet because they refused the dr’s in Kuwait when they told them they need amputations, and when they went to the UK it was too late and they had to take more than 1 little toe….they had to take off a whole foot or leg?
I really could go on and on….it really is sad that Kuwaiti medicine has lost its credibility like this. I can tell u that more 75% of those thousands going to London and other places each year and can be treated in Kuwait. Some cases do require to go overseas, not every little bruise and bump.
7. Royal Hyatt and AlSalam?! Haha! Dont make me laugh!
You do realise that the majority of emergency cases get sent to goverment hospitals straight away? LOL sometimes they dont even let them come out of the ambulance. The private sector is not equipped to handle any complicated cases. Ask and ull find out.
As soon as a pregnant lady bleeds or anything, she goes to her fancy private dr or hospital, the first thing they do is put her on ambulance and send her off to maternity hospital.
You probably havent heard of the many malpractices and medical error that happen behind the closed doors of private hospitals. Or have u heard of the visting dr’s who come for a month or so, do their operations, suck every little dinar they can get and go back to where they came from. If any complications happen, theres nothing u can do, the dr is gone!
Just a while ago….a lady was getting a simple procedure done in a private hospital that will go unnamed. The procedure is they put a scope into her uterus to look inside. You have to be very gentle so u dont injure the uterus, but this fancy shmancy dr from a private hospital that u say is better trained and more equipped than Mubarak, not only injured her uterus, but injured her bladder AND her rectum, causing something called a fistula, which in simple terms means there is an opening between 2 organs. That is something very very very very serious. Do u know what happened when the bleeding started? They got her on an ambulance and they took her straight to what u called the worst hospital in Kuwait, Mubarak hospital. The defects were sewn up by 1 of the best surgeons in Kuwait and last time i checked the lady was doing well.
8. So plz dont tell me to look at things from the patients point of view. Because believe me i didnt go into this profession because of the money, or the prestige. I went into it for the patients, to serve them and make them better. But i will not stand by and watch ppl lay blame because it suits them. Im trying to be objective and giving u the other side of the story.
1. You say ur brother is a doctor and u know how hard it is for us and so on and so forth….then im sure hes shared a few stories on how drs are always the first to be blamed. And how hard it it to convince patients that they r sick and they need to take medication or have operations. Im sorry to say, but arabs are
a. very untrusting,
b. always thinking theres a better dr or a better way they could have been treated…..they only believe a diagnosis when it comes out of the lips of some western dr
c. uneducated in health matters and have little respect for drs or the healthcare system
2. “the fact is these young doctors should be allowed nowhere close to a patient without a senior. The proper thing to be done is a bunch of doctors escort a senior and they suggest treatments. dont go far, watch the comedy Scrubs or the series ER; those are qualified med grads who for a long time were not allowed near a patient and they were performing surgeries”
Oh my God! You did not just say that!! You did not compare real life with TV (FICTION).
You cant imagine how far from the truth that is! You do realise that in the US young doctors have much much more freedom and are allowed to do 10times what we r allowed to do here ?!
I explained previously what a trainees responsibilities are, but ill explain again:
a. take a full history and physical exam:
y3ni they ask about the patients medical problem and past problems and then they examine the patient. Simple things like checking blood pressure, pulse, temp, listening to the heart and checking the abdomen for lumps etc etc
b. the trainee forms a provisional diagnosis or possible diagnoses…based on this the trainee orders basic investigations that may help in giving a final answer…..if the trainee is unsure of anything he/she may call in person or by phone their senior, the senior gives advice while the tests are being done
c. meanwhile, the trainee can prescribe simple medications, to relieve any pain, reduce fever, antibiotics, or basic medications that any 5th year student will be enough to sustain the patient until the seniors can come
d. when there is a scheduled round with the whole team, the trainee presents the case, the findings and the results, a diagnosis is made and treatment is started or further investigations r ordered.
I assure u no experimentation is going on, everything is supervised, this is how it is almost everywhere (even Scrubs). If it is not like this then the trainees have even more freedom.
3. Im sorry for the patient and im sorry for the family. I understand what they went through, i have sick family members too, i know its not easy. I havent blamed them for anything, all im doing is giving u the other point of view, either u accept it or not.
Having a little faith in the drs goes a loooooong way. And out of experience ive seen, that the difficult patients, the ones who seek 10million 2nd opinions, the ones refusing treatment, the ones who complain, the ones who come with wa96a are ALWAYS the ones who end up with complicated cases.
Dont ask me why, its just an observation I and many other drs have made.
Sometimes, u see patients, young with serious diseases like cancer, and theyre smiling and theyre happy with the drs, the treatment, even though their hair is falling out, even if the drs r telling them theyre not improving, but somehow sub7anAllah these are the patients who do better. They have faith, enough faith that they do not sit and lay blame on others. Sometimes a dr does everything perfectly, and the patient still dies. That proves that dr’s arent God, they can do what they can do, the rest is in Gods hands.
there is always two sides to every story and am not doubting u. all i can say is i hope that a time comes when the patients say something similar to what ur saying. Whether they nag or not and satisfied or not, everyone wants to go into a hospital with a feeling of safety and i hope mubarak accomplishes that cos as u can read from all the comments above, not many people are satisfied with it.
Personally, i want to thank you VERY much for ur contribution to this post with ur amazing comments. We may disagree but thanks to u, i would have to say this was one of the most read posts i have written. A lot of people were very much involved with reading the post and the debate going on.
[...] Fonzy: there is always two sides to… [...]
I am not going to put the blame on any part whether it’s private or public, to each their own pros and cons, I’m just going to say that the Health system in Kuwait is so conflicting and confusing that most patients get confused as to what they are diagnosed with or what to do.
In my opinion some public hospitals are great in certain departments. Let’s take a look at what happened to my dad this past May. He was complaining of a numbness in his left arm, and I felt it necessary for us to take him to the hospital so I called my Uncle’s to do that. And first thing we took him to was Mowasat hospital, where their ER looked so worn out, so nasty, that an actual bee stuck to my glasses and wouldn’t leave me. The doctor there ran whatever pathetic tests he could and kept on saying nothing is wrong with my dad, he gave him something and all of a sudden my Dad’s blood pressure dropped, Dad told me that he is feeling a burn in his chest, that he can’t see and he’s dizzy. The nurse was there we told her and it took her 5 minutes to go see the doctor.
What does the professional *in your opinion since you think that most private hospital doctors are pros* do? He calls the Ambulance and puts my dad in and sends him off to Mubarak hospital. Where it’s worse there in terms of asthetics and such, it’s just not that pretty of a place. But they found out that he had a stroke and that he needed to stay and be monitored.
So who do you think I am rooting for right now? Private or Public. Our public system can be great if it has more attention from the government, if instead of building those private hospitals with all those luxuries, we would do the same to the public hospitals, then maybe perhaps we’ll get good health care.
I am not saying all public hospitals are great, but then again not all are bad either. The fact that we are here in Cleveland Clinic for Dad’s Heart Surgery is that my Dad disbelieved the doctors back home when they were not unanimously agreeing to one procedure but debating it and giving him different opinions and making him even more confused.
The hospital here, we arrived the 6th of July, had an appointment with the Cardiologist on the 7th, but before the appointment all the major tests that would take a week to get the results back home were done, the doctor said, prepare yourself for the 9th, your open heart surgery is then.
So imagine the difference.
*Sorry for the long comment but instead of having everyone blame one place or another we should find a solution and not just point fingers.*
**Oh and some public hospitals are better known for some departments, i.e. one of the best heart units in Mubarak Hospital, and the Sadry Hospital, etc.**
Jax…..tabeen teth7iken sij?
You know all the new wards in Mubarak, Amiri and all the other public hospitals?
They are re-done by DONATORS not by the government…..the funny thing is when the money from the donations is only used to re-do the actual wards and the hallways and stairs are left as they were when the hospital was first built ! Which is really old and disgusting.
Chest Hospital is VERY good….problem is that they r jam-packed with patients its so hard to get appointments.
I know hehe, the government itself is not willing or wanting to put any extra in doing stuff.
By the way you guys should read my Dad’s point of view of what happened, he posted it on his blog http://q8davinci.com/
Quite nice actually.
Seems like I am a bit late reading post and replying to them. Anyways, I tried to read all the comments but stopped at DR’s comments when she started listing items by number.
All I have to say is that Mubarak Al-Kabeer is probably the best place to go to as a government hospital for major emergencies and Al-Razi for anything dealing with bones.
In the first case, and this is my opinon, I think it’s the lady’s fault. You stated that the lady has had the same issue before, which means that the neglect was from her. I can talk from experience cause I have gone into the hospital for the same issue cause I wasn’t doing what I was told to do!
As for the second case, the doctors would now be able to operate on the ankle at Mubarak and have to go to Al-Razi but even then the patient has to wait. I don’t know if you remember the accident I was in last year, but something similar happened and nothing could be done here so things were taken care of outside of Kuwait and even abroad the doctors there said that they had to wait till the swelling went away.
As for DR’s point about exaggeration, I agree. You might want to ask Jazz Central about his experience with Mubarak Al-Kabeer.
I can go on but you know me and we can talk in person so it doesn’t seem like everything is getting out of hand.
As a friend, I have only one thing to tell you and that’s, “Please don’t become a Fouad Al-Hashim!”
no, never did i mention that it was the patients’ fault fonz. What i meant r the people who monitor the healthcare system i.e the government.
[...] example I’ve read lately is a recent rant which seems to imply that an ankle fracture is more important than a head contusion and multiple [...]
.. havent yet got down to reading all the comments.. darn.. their too lengthy.. + I’m lazy.. lol